Privacy overview
MyEduNest is used by schools and institutions to provide digital services to parents, students, teachers, admins, reception staff, super admins, and transport teams. Student and staff data is generally managed by the school using the platform.
The app uses authentication, role-based access, secure token storage where available, and backend permissions to protect user sessions and school data.
Information used
- Account details such as name, phone number, email address, role, school, class, and linked students.
- School records such as attendance, homework, fees, results, PTM, announcements, gallery, circulars, leave, gatepass, and academic resources.
- Device and session information such as login tokens, app settings, selected student, language preference, and notification token.
- Location data when van tracking or transport features are enabled and permission is granted.
- Technical information such as API requests, diagnostics, security events, and error logs needed to operate the service.
How data is used
Data is used to sign users in, restore sessions, show school modules, send notifications, manage academic records, process fee workflows, support transport features, improve reliability, and help schools operate their digital services.
Role-based access
MyEduNest uses role-based access so users see information based on their assigned role. A parent may see linked student records, a teacher may see class-related tools, an admin may manage school data, and a super admin may manage school-level platform records.
Schools are responsible for assigning the correct roles and keeping user access updated when staff, parents, students, or responsibilities change.
Security practices
- Authenticated API requests are used for protected school data.
- Access tokens and refresh tokens are used for login sessions.
- Secure storage is used where available, with fallback storage only when required by the device environment.
- Firebase phone verification and push notification services may be used where enabled by the school setup.
- Users should keep their password private and protect their phone with a screen lock.
Transport and location
Location information may be used only when transport or van tracking features are enabled and permission is granted. Location can help show van movement, school route status, and transport-related updates where the school uses these features.
If location permission is denied or disabled, some van tracking features may not work correctly.
Your choices
Users can contact their school administrator to request access, correction, restriction, or deletion of personal information. Some school records may need to be retained for academic, fee, safety, audit, legal, or administrative reasons.
Read the full Privacy Policy and Account Deletion page for detailed information.
Retention of records
Schools may retain academic, fee, attendance, communication, transport, and administrative records for school operations, legal compliance, audit, safety, dispute resolution, and historical reporting. Retention periods may vary by school policy and applicable law.