Before contacting support
Many MyEduNest accounts are created and managed by the school. For login access, student linking, fee records, attendance corrections, result updates, or class changes, contact your school administrator first.
What to include in your request
- Your full name and registered phone number or email address.
- School or institution name.
- Your role, such as parent, teacher, admin, receptionist, or super admin.
- Student name and class, if the request is about a student record.
- Module name, such as attendance, homework, fees, results, gallery, PTM, or van tracking.
- A clear description of the issue, including screenshots or dates if available.
Contact details
Phone
+91 6239943211
Email
myedunest@antisoftindia.com
Support process
- Send the issue to your school administrator with your role and registered phone number.
- The school verifies the account, student, class, fee, result, or module record involved.
- If the issue is app or server related, the school can forward the details to the MyEduNest support channel.
- After review, the school or support team will update the record, permissions, or configuration where required.
Common support topics
Password, phone login, OTP, session restore, and role access issues.
Attendance, homework, fees, results, student details, and class updates.
Data correction, account deletion, access removal, and privacy questions.
More topics we can help route
| Topic | Best first contact |
|---|---|
| Wrong attendance, result, fee, or student details | School admin or class teacher, because the school controls these records. |
| Login, OTP, password, or account access problem | School admin first, then MyEduNest support if account setup is correct. |
| Missing homework, announcement, circular, or gallery post | Teacher or school admin, depending on who publishes that content. |
| Van tracking or transport route issue | Transport administrator or school admin. |
| Privacy, deletion, or account removal request | School admin, with verified user and student details where applicable. |
Privacy and deletion
For privacy questions or account deletion requests, include verified account details so the correct user record can be reviewed. Some school records may be retained according to school policy and legal requirements.
Read the Privacy page and Account Deletion page before submitting a request.